Privacy Policy
Updated: 2026-03-01
1. Data Collection
We collect information you provide directly to us, such as when you subscribe to our newsletter, contact us through forms, or engage with our content. This may include your name, email address, and any messages you send. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, and time spent on our site. This data helps us improve our services and provide more relevant content about Bulgarian road travel and vignette information.
2. Use of Data
We use your personal information to provide you with requested services, such as sending newsletter updates about Bulgarian road regulations and vignette changes. Your data helps us respond to your inquiries, improve our website content, and ensure our travel guides remain accurate and helpful. We may also use aggregated, non-personally identifiable information to analyze website usage patterns and enhance user experience. We never sell your personal information to third parties, and we only use your data for purposes directly related to our Bulgarian road travel information services.
3. Data Storage
Your personal information is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Newsletter subscription data is maintained until you unsubscribe, while contact form submissions are kept for customer service purposes. We regularly review our data retention practices to ensure we only keep information that remains relevant and necessary for our services.
4. User Rights
You have the right to access, update, or delete your personal information at any time. You can unsubscribe from our newsletter using the link provided in each email or by contacting us directly. If you wish to review what personal data we have about you, request corrections, or ask for deletion, please contact us at the email provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws. You also have the right to object to certain processing of your data and to data portability where technically feasible.
5. Third-Party Services
Our website may contain links to external websites, including official Bulgarian government sites for vignette purchases and road information. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies. We may use third-party services for website analytics, email delivery, and other operational purposes. These service providers are contractually bound to protect your information and use it only for the specific services they provide to us. We carefully select partners who maintain high privacy and security standards.
6. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure server configurations, regular security updates, and access controls limiting who can view your information. While we strive to protect your personal data, no internet transmission is completely secure. We encourage you to take steps to protect your own information, such as using strong passwords and being cautious about what information you share online. We will notify you of any significant data breaches that may affect your personal information.
7. Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without proper parental consent, we will take steps to delete that information promptly. Parents and guardians are encouraged to monitor their children's internet usage and help enforce this policy by instructing children never to provide personal information through our website without permission.
8. Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website with a new effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated privacy policy. For major changes that significantly affect your rights, we may provide additional notice through email or website announcements.
Questions? Contact us:
[email protected]